“I came home from Hawaii in March and my ice maker line to my refrigerator had frozen. I had the water turned on about 48 hours before we got home and it poured in my basement for two days straight. Walked in the door and it was like Niagra Falls. Called my insurance company, they told me they would take care of me, and yet immediately began to try and intimidate me and treated me very poorly. I found First Response on the internet, and they returned my call immediately. First Response lent me the money up front for my plumber so I could get my water turned back on. The immediately began to negotiate with my insurance company who did everything they could to lowball me. Their initial offer of $9,000 to refinish my entire basement was a joke. Tim negotiated and fought with them and got the offer up over four times their original offer. He also helped me to find a good mitigation company and was very helpful every step of the way. Now I have a beautiful brand-new refinished basement. All thanks to First Response.”
“First Response Public Adjusters was very quick to address our leak in our home. They were honest and very dependable. They really helped us understand the entire process involving the insurance company. Thank you for all of your help! We will be sure to recommend you."
I contacted First Response Public Adjusters in January 2018 after a pipe froze and caused serious damage to a commercial property I own. My insurance company initially said they may not cover the damages, siting verbiage in my policy. Tim obtained a copy of my policy and immediately went to work. he took detailed statements from my previous tenants, realtor, and all the emergency repair crews and plumbers. He made several trips to the property to make sure everything was properly documented as emergency repairs continued. He also worked closely with the adjuster from my insurance company and submitted a multi-page synopsis that detailed exactly how the damage occurred. This ultimately destroyed the insurance company's argument and they covered all the damages to my property in full.
Whenever I had a question, Tim always answered his phone or was very quick to call me back. I never waited more than a day for a phone call. Tim and Fred put a lot of hard work into making sure my claim was covered, and for that I am thankful. I would highly recommend First Response Public Adjusters to anyone who must file an insurance claim.
“First Response Public Adjusters are professional, respectful, and knowledgeable! I can attest to their dependability and extensive knowledge of insurance companies and how to best help YOUR situation. I will definitely be recommending them to friends and family.”
“During a bad ice storm last winter a tree fell in my yard, clipped the corner of my roof and crushed my car. I called my insurance company and they didn’t want to work with me at all. So I called First Response and spoke with Tim. Not only did he get my roof repaired, he got me an entirely new roof. Then he helped me find a local roofer. Tim is great at what he does and First Response is an outstanding company. I recommend them highly, five stars!”
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